Archived from the Transloadit support forum. Originally posted on January 25, 2012; details may be outdated, see our docs for current behavior. Original thread
Good morning.
I am actually working with your templates and I have several questions.. I need to transcode avi, mp4, mpeg,.. and also different audio codecs ( mp3, aac, wav.. )
The question would be: Can I transcode any input video with a single ffmpeg command? Or do I have to make a kind of swtich considering every input format?
Do you have standard commands for avis, mp4, etc so you can help me?
for all the different formats you want to encode into, you’d have to add one encoding step to your template. You may be able to use some of our presets for some of your steps. Please check out the video encode docs here: http://transloadit.com/docs/video-encode and the video encoding demos here: http://transloadit.com/demos
Presets can be partially overwritten by adding the “ffmpeg” parameter to your encoding step. Again plz check the video encode robot docs.
Hi again, I always get this error: Error while opening encoder for output stream #0.0 - maybe incorrect parameters such as bit_rate, rate, width or height
can you remove the “aspect” parameter from your ffmpeg settings in your template and then try again please? Since you have specified a width and height, this should not be necessary.
Yesterday I made a test against the video_ALL_IN_ONE template. The assemblie ID for this template is REDACTED
The question is that it took 17 min to upload convert and save a 8 seg file ( 10MB ) which I think its not too big. The upload took 1 minute, so the rest is for transcoding, and the template did not require “too much effort”.
I wonder why i took that time for the transcoding.. The same transcoding in a virtual ubuntu took less than 1 second for a 442MB file..
We are a company, ACV Global. We are setting up a new project and we are evaluating Transload IT. We offer to our customers a 24x7 service. We can
NOT support these long delays. Which is your level of commitment? Can you provide us a written SLA?
I’d love to, but since we offer our customers and potential customers (like you) the ability to run large imports any time without prior written notice, we cannot offer an SLA that concerns queue times.
We have very low queue times most of the time. But our load is pretty unpredictable.
If you demand a dedicated encoding solution I’d recommend pandastream.com. They offer you the ability to have a dedicated encoding machine that you can use. It’s $99 per month (our pricing starts at $19).
If your users use up the machine themselves you’d have to add another machine manually - for another $99 per month. So you are more or less in charge of the scaling yourself, which is not good and that’s not what cloud services are for.
We provide scaling on demand without you having to worry about it. If we are hit by an unexpected high load, which happens very rarely, there is little we can do, other than starting many machines automatically to catch up on the queue.
Having said this, If you’d like to reconsider your opinion, please let me know. We can also schedule a skype call where I can further explain this and the benefits of using Transloadit over our competition.
Kind regards,
Tim
PS: If you’d like an SLA about the service itself without the queue times, we can def. work something out.
I am traying a template and when i test it i got an error result, assembly # REDACTED. It says, “Error while opening encoder for output stream #0.0 - maybe incorrect parameters such as bit_rate, rate, width or height”
I checked these parameters and seems that they are ok! Any idea?