Transparent PNGs no longer keep transparency

Transloadit
1

Archived from the Transloadit support forum. Originally posted on August 23, 2011; details may be outdated, see our docs for current behavior. Original thread

Hi There,

I’ve been using transloadit for many months now without problems but since a short while (can’t be sure exactly when) it seems PNG images with transparency lose that transparency after begin uploaded and resized through transloadit.

Check out this image after begin uploaded via transloadit for instance: http://exampleportfolio.com/test_image/in/example_images/2

As you can see it now has a white background. I’ve attached the orignal with transparency…

This used to work like a charm.

2

Just for extra info; this portfolio was created using the same setup and all the images were uploaded a few months back. These all kept their transparency: http://annamihalkova.com/

3

Hey Tijs,

I will look into this and let you know.

Kind regards,
Tim

4

Hey Tijs, this should be fixed now.

Can you verify please?

Thank you
Tim

5

Great, that did indeed fix it: http://exampleportfolio.com/test_image/in/example_images/2

Thanks!

6

You are welcome and sorry for the inconvenience!

Tim