Archived from the Transloadit support forum. Originally posted on May 14, 2013; details may be outdated, see our docs for current behavior. Original thread
Hi Guys,
We have a requirement to convert videos to ogg format for HTML5 playback. Can you recommend ffmpeg settings for this?
Or feel free to create a preset if you like? 
thanks,
Simon
Hi,
We’re writing you to let you know that at least one message of yours in this thread has been flagged as spam by our support software.
We failed to adequately monitor this, which is why you have not gotten the support that you deserve.
We, the founders of Transloadit are very sorry for this and
besides this apology, would like to offer you assistance with this thread if it is still required.
More information can be found on our blog:
https://transloadit.com/blog/2015/09/support-fail
We realize we’re extremely late with this offer, but please let us know if we can still help you with this ticket.
Kind regards,
Tim & Kevin
Transloadit’s Founders