Problem with uploading PDF Docusign

Screenshot 2021-04-15 at 19.02.08
Hello, i have an issue with uploading pdf document which created with docusign, please see attachment

How to resolve it?

thanks

1 Like

how to resolve this bug?

Hey there urazovm,

Would you be able to share this PDF file or a support reference ID from the affected assembly?

Hi Elwillis, i prepared test example with Docusign.com, can you check please?
https://www.scribd.com/document/509174371/Please-DocuSign-DOCUSIGN

Thanks

@urazovm Thanks for providing that example document. We’ve identified the issue. It has to do with how Docusign is generating those PDFs. However, we should have a patch in place soon to resolve this issue! We’ll reach back out as soon as it’s ready.