# MTV: Failed segmenting job

**URL:** <https://community.transloadit.com/t/mtv-failed-segmenting-job/17948>\
**Category:** Transloadit\
**Tags:** tender-archive\
**Created:** [July 5, 2011, 3:48pm UTC](https://community.transloadit.com/t/mtv-failed-segmenting-job/17948 "2011-07-05T15:48:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Felix\_Geisendorfer](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.transloadit.com/felix_geisendorfer/32/1463_2.png) [@Felix\_Geisendorfer](https://community.transloadit.com/u/Felix_Geisendorfer)\
**Post date:** [July 5, 2011, 3:48pm UTC](https://community.transloadit.com/t/mtv-failed-segmenting-job/17948/1 "2011-07-05T15:48:00Z")

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> Archived from the Transloadit support forum. Originally posted on July 5, 2011; details may be outdated, see [our docs](https://transloadit.com/docs/) for current behavior. [Original thread](https://web.archive.org/web/20111228004629/http://support.transloadit.com/discussions/problems/144-mtv-failed-segmenting-job)

Kevin, I created this ticket on behalf of MTV.

Could you look into why the following assembly seems to have chocked on the segment step for audio?

[https://transloadit.com/assemblies/view/REDACTED](https://transloadit.com/assemblies/view/REDACTED)

I think this might either be an unsupported video codec (`ffmp42` ?), or maybe something with the audio stream was funky.

--fg

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**Author:** ![stock.ivo](https://avatars.discourse-cdn.com/v4/letter/s/e79b87/32.png) [@stock.ivo](https://community.transloadit.com/u/stock.ivo)\
**Post date:** [July 13, 2011, 2:43pm UTC](https://community.transloadit.com/t/mtv-failed-segmenting-job/17948/2 "2011-07-13T14:43:00Z")

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any updates on this?  
thanks ivo

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**Author:** ![Felix\_Geisendorfer](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.transloadit.com/felix_geisendorfer/32/1463_2.png) [@Felix\_Geisendorfer](https://community.transloadit.com/u/Felix_Geisendorfer)\
**Post date:** [July 13, 2011, 5:57pm UTC](https://community.transloadit.com/t/mtv-failed-segmenting-job/17948/3 "2011-07-13T17:57:00Z")

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Hi,

sorry for the unclear communication, we only talked with Robin about this. We were waiting for the re-transcode for this file, if that doesn’t help we’ll try to add support for this codec.

--fg

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**Author:** ![tim-kos](https://avatars.discourse-cdn.com/v4/letter/t/bbe5ce/32.png) [@tim-kos](https://community.transloadit.com/u/tim-kos)\
**Post date:** [October 25, 2011, 3:16pm UTC](https://community.transloadit.com/t/mtv-failed-segmenting-job/17948/4 "2011-10-25T15:16:00Z")

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Closing this for now as it got resolved afaik.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex032/uploads/transloadit/original/1X/04ee57da0cb7ac8728a9ac5965c288164f4ce280.svg) [@system](https://community.transloadit.com/u/system)\
**Post date:** [October 7, 2026, 9:31am UTC](https://community.transloadit.com/t/mtv-failed-segmenting-job/17948/5 "2026-10-07T09:31:11Z")

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