# Image thiumbnail when loading from url/dropbox/etc

**URL:** <https://community.transloadit.com/t/image-thiumbnail-when-loading-from-url-dropbox-etc/14989>\
**Category:** Uppy\
**Created:** [July 22, 2019, 8:04am UTC](https://community.transloadit.com/t/image-thiumbnail-when-loading-from-url-dropbox-etc/14989 "2019-07-22T08:04:25Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![hkosmidi](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.transloadit.com/hkosmidi/32/131_2.png) [@hkosmidi](https://community.transloadit.com/u/hkosmidi)\
**Post date:** [July 22, 2019, 8:04am UTC](https://community.transloadit.com/t/image-thiumbnail-when-loading-from-url-dropbox-etc/14989/1 "2019-07-22T08:04:26Z")

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Hello,  
If I enter an image from a url or dropbox or google drive (at least, these are the ones I have used) before pressing upload file, I don’t see a thumbnail of the image.  
The same behavior happens to your demo pages. Is it something you did deliberately or is it a bug? Is it possible to preview the file before uploading?

Thanks

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**Author:** ![ajkachnic](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.transloadit.com/ajkachnic/32/260_2.png) [@ajkachnic](https://community.transloadit.com/u/ajkachnic)\
**Post date:** [July 14, 2020, 1:05pm UTC](https://community.transloadit.com/t/image-thiumbnail-when-loading-from-url-dropbox-etc/14989/2 "2020-07-14T13:05:08Z")

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Hi there. I know this is a late response, but if this issue is still troubling you, I may be able to shed some light on this.

I have no idea why the thumbnails for google drive and Dropbox aren’t loading. Perhaps it’s a network issue. Although, at the time you posted it, it’s very possible that thumbnail support for google drive and Dropbox wasn’t here yet.

For URL based, I don’t know why thumbnails don’t load. There’s a good chance that this was purposeful though.

I hope I helped  
- Andrew

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**Author:** ![joontoo](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.transloadit.com/joontoo/32/294_2.png) [@joontoo](https://community.transloadit.com/u/joontoo)\
**Post date:** [October 21, 2020, 7:11pm UTC](https://community.transloadit.com/t/image-thiumbnail-when-loading-from-url-dropbox-etc/14989/3 "2020-10-21T19:11:33Z")

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I’m also having Dropbox thumbanils not show up, however when uploading, the image does get transferred correctly. Any thoughts?

Screenshot of failed thumbs: [https://i.imgur.com/VCjHx9h.png](https://i.imgur.com/VCjHx9h.png)  
Screenshot of failed 401 requests in console: [https://i.imgur.com/uMv20QX.png](https://i.imgur.com/uMv20QX.png)

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**Author:** ![joontoo](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.transloadit.com/joontoo/32/294_2.png) [@joontoo](https://community.transloadit.com/u/joontoo)\
**Post date:** [October 21, 2020, 7:12pm UTC](https://community.transloadit.com/t/image-thiumbnail-when-loading-from-url-dropbox-etc/14989/4 "2020-10-21T19:12:20Z")

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The 401 URL is:  
[https://api2-amb.transloadit.com/companion/dropbox/thumbnail/%2Fanchor%2Fstencil%2F02%20quote%20images%2Foriginal%2Fstencil.business%2Ffacebook%2Fimage-1.940x788.png](https://api2-amb.transloadit.com/companion/dropbox/thumbnail/%2Fanchor%2Fstencil%2F02%20quote%20images%2Foriginal%2Fstencil.business%2Ffacebook%2Fimage-1.940x788.png)

As you can see from this screenshot, the binary data is getting shown:  
[![](https://i.imgur.com/AECX0vp.png) ](https://i.imgur.com/AECX0vp.png)

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**Author:** ![ifedapoolarewaju](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.transloadit.com/ifedapoolarewaju/32/36_2.png) [@ifedapoolarewaju](https://community.transloadit.com/u/ifedapoolarewaju)\
**Post date:** [October 22, 2020, 12:36am UTC](https://community.transloadit.com/t/image-thiumbnail-when-loading-from-url-dropbox-etc/14989/5 "2020-10-22T00:36:32Z")

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Hi there, thank you for reporting this issue.

This is a [known issue](https://github.com/transloadit/uppy/issues/2576) that will be fixed soon. This behaviour should however not affect file uploads for the time being.

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**Author:** ![joontoo](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.transloadit.com/joontoo/32/294_2.png) [@joontoo](https://community.transloadit.com/u/joontoo)\
**Post date:** [October 24, 2020, 1:37am UTC](https://community.transloadit.com/t/image-thiumbnail-when-loading-from-url-dropbox-etc/14989/6 "2020-10-24T01:37:24Z")

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Thanks for your reply. Looking forward to the fix 🙂
